Terms & Conditions

Direct Value by Trentini — Website Terms of Use
Effective Date: July 2026

These Terms & Conditions (“Terms”) govern access to and use of the Direct Value website at directmytrentini.com (the “Website”).

The Website is owned and operated by:
SIA “Trentini”
Registration No. 40103238403
Registered address:
Strēlnieku iela 8–1, Rīga, LV-1010, Latvia
Bank: A/S Swedbank, SWIFT: HABALV22
Account: LV23HABA0551028422834
Email: info@trentini.lv

By accessing or using this Website, you agree to these Terms.

1. Purpose of the Website

1.1. The Website is an informational and pre-contractual platform designed to:
- present the Direct Value procurement model — factory-direct pricing of European furniture, lighting, and interior brands with an openly stated service commission;
- provide an indicative savings calculator;
- allow prospective clients to submit a qualification application; - initiate communication with SIA Trentini.

1.2. The Website is not an e-commerce platform. No products are sold directly through the Website.

1.3. All figures produced by the savings calculator, all sample estimates, commission ranges, discount levels, and price indications shown on the Website are indicative only and do not constitute a binding commercial offer. Actual pricing, commission rates, and savings depend on the specific brands, products, volumes, logistics, and service scope of each individual project and are confirmed only in a written proposal.

2. Qualification and Acceptance of Applications

2.1. Direct Value is a project-based service intended for qualified clients with a defined specification or project scope. Submission of an application does not guarantee acceptance.

2.2. SIA Trentini reserves the right, at its sole discretion, to accept, decline, or request additional information regarding any application, including where the project volume, geography, timeline, or scope does not match the service model.

2.3. Indicative project volume thresholds shown on the Website (e.g., minimum project value) are for orientation and may be adjusted by SIA Trentini on a case-by-case basis.

3. No Online Sales — Contract Formation

3.1. A binding contract is concluded only after:

- issuance of a formal written proposal, estimate, or invoice by SIA Trentini; and
- receipt of the required advance payment.

3.2. Submission of an application, specification, or inquiry through the Website does not create a contractual obligation for either party.

3.3. All sales are governed by separate written commercial documentation (proposal, estimate, service agreement, and/or invoice) provided directly to the Client. In case of any discrepancy between the Website content and the individual commercial documentation, the latter prevails.

4. Open-Book Commission

4.1. Under the Direct Value model, SIA Trentini discloses its service commission in the project estimate. The commission rate depends on the selected service level and project volume and is fixed in the written proposal for each project.

4.2. Factory prices, discounts, and commission shown in estimates reflect the terms available to SIA Trentini from the respective manufacturers at the date of the proposal and may change if the manufacturer’s terms, price lists, or currency conditions change before order confirmation.

5. Custom-Made Products — Right of Withdrawal

5.1. Products supplied under the Direct Value model are, as a rule, manufactured or configured to order according to the Client’s specification.

5.2. In accordance with Article 16(c) of Directive 2011/83/EU and the corresponding provisions of the Latvian Consumer Rights Protection Law (Patērētāju tiesību aizsardzības likums), the right of withdrawal does not apply to goods made to the consumer’s specifications or clearly personalised.

5.3. Once an order is confirmed and production has commenced, cancellation is not permitted, except as expressly agreed in writing.

6. Client Responsibility for Specifications and Measurements

6.1. The Client is solely responsible for the accuracy and completeness of all specifications, plans, dimensions, and technical documentation provided.

6.2. SIA Trentini is not liable for consequences arising from incorrect or incomplete specifications or measurements supplied by the Client.

6.3. If products cannot be installed or do not fit due to incorrect information provided by the Client, all related costs shall be borne by the Client.

7. Delivery and Installation

7.1. Delivery terms, including any white-glove service (unloading, unpacking, assembly, removal of packaging), are specified in the individual order documentation.

7.2. Installation includes furniture assembly only and excludes connection to electrical, plumbing, or other engineering systems unless expressly agreed in writing.

7.3. If access conditions prevent delivery or installation (e.g., inability to move items through doors, staircases, elevators, or windows), the associated risks and additional costs are borne by the Client.

7.4. Delivery and installation may be performed by third-party contractors engaged by SIA Trentini.

7.5. Risk passes to the Client upon delivery. Ownership transfers only after full payment.

8. Delivery Timeframes

8.1. Estimated production, delivery, and installation timelines are provided in writing in the individual proposal.

8.2. A delay of up to two (2) weeks beyond the estimated completion date shall not constitute a material breach.

8.3. Delays caused by manufacturers, logistics providers, force majeure events, or circumstances beyond reasonable control shall not give rise to cancellation rights.

9. Warranties

9.1. For private consumers (B2C), the statutory conformity rights under EU law and the Latvian Consumer Rights Protection Law apply — the Client may invoke lack of conformity that becomes apparent within two (2) years of delivery.

9.2. For business clients (B2B), a two (2) year warranty applies unless otherwise agreed in writing. Manufacturer warranties, where longer, are passed on to the Client.

9.3. Warranty does not cover: normal wear and tear; improper use or maintenance; damage caused by third parties; or incorrect installation not performed by or on behalf of SIA Trentini.

10. Intellectual Property

10.1. All estimates, specifications, moodboards, renderings, visualizations, layouts, and technical drawings prepared by SIA Trentini remain its intellectual property.

10.2. Such materials — including Direct Value estimates disclosing factory pricing — may not be reproduced, shared with third parties, or used for procurement from third parties without written consent.

11. Marketing Use of Project Images

11.1. SIA Trentini may photograph completed projects. Images may be used for marketing purposes, provided no personal data, names, or exact addresses are disclosed. Clients may object in writing prior to installation.

12. Limitation of Liability

12.1. SIA Trentini shall not be liable for indirect or consequential damages.

12.2. Liability is limited to the value of the specific order in question.

12.3. Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted under applicable law.

13. Governing Law and Jurisdiction

13.1. These Terms are governed by the laws of the Republic of Latvia.

13.2. For consumers (B2C) residing in the European Union, mandatory consumer protection provisions of the country of the consumer’s habitual residence remain unaffected, and disputes may be submitted to the courts of the consumer’s domicile.

13.3. For business clients (B2B), disputes shall be subject to the exclusive jurisdiction of the courts of Rīga, Latvia.

14. Data Protection

14.1. Personal data is processed in accordance with the GDPR and the Website’s Privacy Policy.

14. Final Provisions

15.1. If any provision of these Terms is found invalid, the remaining provisions remain in force.

15.2. SIA Trentini reserves the right to update these Terms at any time. The current version is always available on the Website.